How Our AI Agents Work
Every reply your leads send is processed by two specialized AI agents working in sequence — one to understand, one to respond.
Understanding Agent
The first agent to process every incoming reply. It reads the full message and classifies the prospect's intent — before any reply is drafted.
Instant Classification
Classifies intent in seconds: Interested, Not Interested, Meeting Request, Question, Referral, Out of Office, and more.
Sentiment Analysis
Goes beyond keyword matching. Understands tone, urgency, and context to determine the right response strategy.
Runs on Every Reply
Every incoming message is classified — even if no draft is sent. This is how your leads table stays organized and actionable.
Drafting Agent
Once the Understanding Agent classifies a reply, the Drafting Agent takes over. It writes a personalized, context-aware response using your sales playbook, knowledge base, and calendar availability.
Human-Like Replies
Generates responses that sound natural and on-brand. Handles objections, answers questions, and moves conversations forward.
Books Meetings Automatically
When a prospect wants to meet, the agent checks your calendar availability and proposes times — no back-and-forth needed.
Replies in Under 5 Minutes
From the moment a lead replies to the moment your response lands in their inbox — under 5 minutes, 24/7.
Uses Your Knowledge Base
Pulls from your uploaded docs, playbook, and product info to give accurate, detailed answers to prospect questions.
Hi Sarah,
Great to hear you're interested! Based on what you shared, I think our Growth plan would be a perfect fit for your team's volume.
I have availability this Thursday at 2pm or Friday at 10am ET — would either work for a quick 20-min call?
Best,
Alex
How Credits Are Used
A typical lead interaction uses 1.5 credits total. Here's how it breaks down.
Classification
Understanding Agent reads and classifies the reply
Draft + Send
Drafting Agent writes and sends the reply
Total per Reply
Full cycle: classify + draft + send
Note: If a reply is classified as "Not Interested" or "Out of Office" and no draft is needed, only 0.5 credits are used. You're never charged for drafts that aren't generated.
BYOK — Use Your Own AI Models
On higher plans, bring your own API keys to power the agents with your preferred AI models.
Understanding Agent BYOK
Bring your own key for the classification agent. Use your preferred model for intent analysis while we handle drafting.
Full BYOK — Both Agents
Bring your own key for both the Understanding Agent and the Drafting Agent. Full control over the AI models powering your outreach.
Ready to Automate?
Two agents working together to handle every reply your leads send — in under 5 minutes.